شحن

Last Updated: February 17, 2026

1. Shipping Overview

At Tmstore.ae, we offer fast and reliable shipping for all our products across the UAE. We are committed to providing you with the best online shopping experience by ensuring your orders are delivered promptly and securely.

2. Shipping Methods

We offer the following shipping methods for all orders:

  • Standard Delivery: Estimated delivery time: 3-7 business days.

  • Express Delivery: Estimated delivery time: 1-2 business days.

The delivery times are estimates and may vary depending on the destination and product availability.

3. Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order. The final shipping cost will be displayed before you complete your purchase.

  • Free Shipping: We offer free shipping for orders over AED 500 within the UAE.

  • Standard Shipping Fee: For orders under AED 500, a standard shipping fee of AED 25 will be applied.

4. Order Processing Time

Once your order is placed, we will process it within 1-2 business days. During sales events or high-demand periods, processing times may take longer, and we will notify you of any delays.

5. Delivery Time

The delivery time varies based on your location:

  • UAE Orders: 3-7 business days for standard delivery and 1-2 business days for express delivery.

  • Out of UAE: At this time, we only offer delivery within the UAE.

6. Delivery Address

Please ensure that you provide accurate and complete shipping information, including the correct address and contact details, to avoid delays in delivery. We are not responsible for any issues arising from incorrect shipping details provided by the customer.

7. Delivery Attempts

If you are not available to receive your order, our delivery partner will make 2-3 delivery attempts. If they are unable to deliver your order, it will be returned to our warehouse, and we will contact you to arrange an alternative delivery time or process a refund for your order (less shipping fees).

8. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track the delivery status.

9. Shipping Restrictions

We currently ship only within the United Arab Emirates. We do not offer international shipping at this time.

10. Lost or Damaged Items

In the event that your order is lost, damaged, or misplaced during delivery, please contact us at anmartarik10@gmail.com within 7 days of receiving your order. We will investigate the issue and work with our delivery partner to resolve it as quickly as possible.

11. Returns and Exchanges

Please refer to our Return Policy for information on how to return or exchange an item.

12. Changes to This Shipping Policy

We reserve the right to update or change this Shipping Policy at any time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly.

13. Contact Us

If you have any questions or concerns about our shipping policy, feel free to contact us:

Email: anmartarik10@gmail.com
Address: Free Zone, Al Madam, SH, AE